Last updated: August 5, 2026
Guangdong Ace Rolling New Material Technology Co., Ltd. (“Ace Rolling”, “we”, “us”) operates the website https://ace-rolling.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly to us, including when you:
- Submit an inquiry or quote request form (name, company name, email address, phone number, country, and message content)
- Contact us by email or messaging apps such as WhatsApp
- Request product samples, catalogs, or design templates
We also automatically collect limited technical data when you browse the site, such as IP address, browser type, pages visited, and referring URL, through cookies and similar technologies.
2. How We Use Your Information
- To respond to your inquiries and provide quotations
- To process sample requests and orders, and arrange shipping
- To improve our website, products, and customer service
- To send business communications you have requested; you may opt out at any time
We do not sell your personal information to third parties.
3. Cookies
Our website uses cookies for basic site functionality and anonymous analytics (e.g., understanding which pages visitors view). You can disable cookies in your browser settings; the site will remain usable.
4. Data Sharing
We only share personal information with service providers as necessary to run our business — for example, freight forwarders for shipping samples, or our email service provider for correspondence. All such parties are required to protect your information.
5. International Transfers
We are located in China and serve customers worldwide. By submitting information through our website, you understand that your information will be processed in China. We apply the same protections described in this policy regardless of where the data is processed.
6. Data Retention
We retain inquiry and business correspondence records for as long as needed to serve you and comply with legal and accounting obligations, after which they are deleted.
7. Your Rights
Depending on your location (including under the EU GDPR and California CCPA), you may have the right to access, correct, delete, or export the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. We will respond within 30 days.
8. Security
We use HTTPS encryption across the site and restrict access to personal information to staff who need it to serve you.
9. Children’s Privacy
Our website and products are intended for business buyers of legal age. We do not knowingly collect information from anyone under 21 years of age.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
Guangdong Ace Rolling New Material Technology Co., Ltd.
Dongguan, Guangdong, China
Email: [email protected]